Hero Lab 4e

The workaround I did involved me performing your update, then running the package update Daphne did from 2020, erasing the .user files from that package and my initial issue went away.

I did a backup of my current 4e data directory, erased all data from my production 4e directory, ran the new update patch via Hero Labs, and all issues are now resolved. 

I appreciate you getting back to me and your time in doing these updates.

I figured out a way to by-pass the two file tag issues above - I'll call that solved for now.

However I have a new issue - the updated software does not allow/show for Permanent Adjustments on the Personal screen.  If I load a portfolio file, the selection/display for adjustments does not work.  If I pull up my old version of the code from my test environment, the feature works/displays with the same portfolio.

I erased the 4e directory, ran the install clean, and got the same error messages.  Does the update change/update any files in another location?

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Today at 05:14:42 PM
Quote from: beast013 on Today at 10:50:03 AM
I downloaded your recent update.  A few bugs have popped up:

#1 - I installed the download.  Hero Lab keeps telling me that the update is available for download and install.  I've installed it three times with no changes.
I've observed this too since the hotfix. I'm not sure what happened—it seems like the version system didn't like it for some reason—but I'm hoping the next update might fix it.

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#2 - I have also tried to load the 4e module and get the following error message:

"The data files could not be loaded due to the following errors:

File:tags,1st (line935) – Tag Group – Duplicate record encountered ('FCFchoic')
File:tags,1st (line952) – Tag Group – Duplicate record encountered ('SchlrThm')"

I followed the download/install directions from your post.  I've doubled checked and removed the files indicated in your post.

Appreciate any help/input on the above issues.

This one I is new to me. Can I get you to back up and delete your entire 4e data folder, then try the patch again?

I downloaded your recent update.  A few bugs have popped up:

#1 - I installed the download.  Hero Lab keeps telling me that the update is available for download and install.  I've installed it three times with no changes.

#2 - I have also tried to load the 4e module and get the following error message:

"The data files could not be loaded due to the following errors:

File:tags,1st (line935) – Tag Group – Duplicate record encountered ('FCFchoic')
File:tags,1st (line952) – Tag Group – Duplicate record encountered ('SchlrThm')"

I followed the download/install directions from your post.  I've doubled checked and removed the files indicated in your post.

Appreciate any help/input on the above issues.

Kevin